Frequently Asked Questions

Question 1

What services do you offer for small businesses?

Accepted Answer

We help small businesses get found online with professional websites (from $1,000), Google visibility and local SEO (from $500), online booking systems (from $300 setup), and SMS marketing (from $400 setup). Everything is explained in plain English - no tech jargon.

Question 2

I'm not tech-savvy. Can I still work with you?

Accepted Answer

Absolutely! Most of our clients aren't technical, and that's perfectly fine. We explain everything in plain English, handle all the technical stuff, and train you on anything you need to manage yourself. You focus on your business - we handle the tech.

Question 3

How long does it take to get a website?

Accepted Answer

Most small business websites take 1-2 weeks from start to finish. We'll give you a clear timeline upfront. Booking systems and Google Business Profile setup can often be done in just a few days.

Question 4

Do I have to sign a long-term contract?

Accepted Answer

No long-term contracts. You pay for what you need, when you need it. If you want ongoing help (like monthly website updates or managed booking), those are optional monthly services you can cancel anytime.

Question 5

Do I own my website?

Accepted Answer

Yes, 100%. Your website, your domain, your content - it's all yours. If you ever decide to leave, you take everything with you. We don't hold your business hostage.

Question 6

What if I need help after my website is built?

Accepted Answer

All projects include 30 days of support for questions and minor fixes. After that, you can manage things yourself (we'll train you), or sign up for an optional monthly plan where we handle updates and troubleshooting for you.

Question 7

How do I show up when people search "near me"?

Accepted Answer

You need a properly set up Google Business Profile. We'll claim or create your listing, optimize it with the right categories, photos, hours, and services, then help you get reviews. This is how you appear on Google Maps and in local searches.

Question 8

How long does SEO take to work?

Accepted Answer

Local SEO (showing up in "near me" searches) can show results in 1-3 months. Broader SEO takes longer - typically 4-6 months to see significant improvement. We'll set realistic expectations and show you progress along the way.

Question 9

Do you guarantee first page rankings?

Accepted Answer

No one can honestly guarantee specific rankings - Google's algorithm changes constantly. What we do guarantee is implementing proven best practices, transparent reporting, and measurable improvements in your online visibility.

Question 10

What booking system do you use?

Accepted Answer

We work with several reliable booking platforms and recommend the best fit for your business. The software typically costs $15-50/month (you pay directly to the provider). We handle all the setup and training.

Question 11

How does SMS marketing work?

Accepted Answer

You text your customers appointment reminders, promotions, or updates. We set up the system and teach you how to use it. You only pay for texts you send (typically 1-3 cents each) plus an optional management fee if you want us to handle it.

Question 12

Will my customers find the booking system confusing?

Accepted Answer

Not at all. The systems we use are designed for everyday people. Customers click a link, pick a time, and book - no app download or account creation needed. It works on any phone.

Question 13

How much do your services cost?

Accepted Answer

Small business websites start at $1,000. Google visibility setup starts at $500. Online booking setup is $300. SMS marketing setup is $400. We give you exact pricing upfront - no hidden fees or surprises.

Question 14

Do you offer payment plans?

Accepted Answer

For larger projects, yes. We typically work with 50% upfront and 50% on completion. For smaller projects, we're flexible. Just ask - we'll work something out.

Question 15

What's included in the price?

Accepted Answer

Everything we quote includes the work itself plus training so you can manage things yourself. We don't nickel-and-dime you for revisions or questions. The price we quote is the price you pay.

Question 16

Where are you located?

Accepted Answer

We're based in Arizona but work with small businesses across the United States. Everything is done remotely - we'll meet via video call, phone, or whatever works best for you.

Question 17

Who will I be working with?

Accepted Answer

You'll work directly with Eiji, the founder. No call centers, no ticket systems, no being passed around. When you email or call, you reach a real person who knows your business.

Question 18

Do you offer free consultations?

Accepted Answer

Yes! We offer a free 15-minute call to discuss your business and what you're trying to accomplish. No pressure, no obligation - just honest advice about whether we're a good fit.

Question 19

Do you build custom software or apps?

Accepted Answer

Yes, for businesses that need more than a standard website. Custom web applications, business automation, data systems, and integrations. These projects typically start at $5,000+ and are scoped individually.

Question 20

Can you help with data migration or system integrations?

Accepted Answer

Yes. We handle ETL (Extract, Transform, Load) processes, database migrations, API integrations, and connecting different business systems. This is specialized work - contact us to discuss your specific needs.

Small Business

Google & Visibility

Booking & SMS

Pricing & Process

Working Together

Advanced Services

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