Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: July 22, 2025
Effective date: July 22, 2025
EidoSoft ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websiteeidosoft.coor use our custom software development services.
1. Overview
This Privacy Policy applies to all information collected through our website, email communications, and when you engage our services. By using our website or services, you consent to the practices described in this policy.
We are committed to transparency about our data practices and your rights regarding your personal information. If you have any questions about this policy, please contact us using the information provided at the end of this document.
2. Information We Collect
Personal Information You Provide
We collect information you voluntarily provide to us, including:
- Name and contact information (email address, phone number)
- Company or organization details
- Project requirements and specifications
- Payment and billing information
- Communications with us (emails, form submissions, support requests)
- Newsletter subscription preferences
Information Automatically Collected
When you visit our website, we automatically collect certain information:
- IP address and geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on our site
- Referring website or source
- Device information (mobile device identifiers, screen resolution)
Cookies and Similar Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience and gather information about usage patterns. You can control cookies through your browser settings.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve our software development services
- Communication: To respond to inquiries, provide customer support, and send service-related communications
- Project Management: To plan, execute, and deliver custom software projects
- Marketing: To send newsletters, promotional materials, and relevant business updates (with your consent)
- Analytics: To understand how our website is used and improve user experience
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Security: To protect against fraud, unauthorized access, and other security threats
- Business Operations: For accounting, billing, and other business administration purposes
4. Information Sharing
We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in:
- Website hosting and maintenance
- Email marketing and communication
- Payment processing
- Analytics and performance monitoring
- Cloud storage and backup services
Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal obligations or court orders
- Protect our rights, property, or safety
- Investigate potential violations of our terms
- Respond to lawful requests from public authorities
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data transmission
- Secure cloud storage with encryption at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication measures
- Employee training on data protection practices
- Regular backups and disaster recovery procedures
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal obligations and resolve disputes
- Enforce our agreements and protect our rights
- Maintain business records for accounting and tax purposes
Generally, we retain client project data for 7 years after project completion, marketing communications data until you unsubscribe, and website analytics data for 26 months.
When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention schedule.
8. Third-Party Services
Our website and services may integrate with third-party services, including:
- Google Analytics: For website analytics and performance monitoring
- Email Service Providers: For newsletter and marketing communications
- Payment Processors: For secure payment processing
- Cloud Hosting Services: For website hosting and data storage
- Social Media Platforms: For social sharing and marketing
These third parties have their own privacy policies governing their use of your information. We encourage you to review their privacy practices.
9. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request copies of your personal information
- Rectification: Request correction of inaccurate or incomplete information
- Erasure: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Restriction: Request limitation of processing your information
- Objection: Object to processing of your information for marketing purposes
- Withdrawal of Consent: Withdraw consent for data processing where applicable
To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.
10. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.
When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make material changes, we will notify you by:
- Posting the updated policy on our website with a new "Last Updated" date
- Sending an email notification to our newsletter subscribers
- Displaying a prominent notice on our website
Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions about this Privacy Policy, your personal information, or your privacy rights, please contact us:
EidoSoft - Privacy Officer
Contact: [email protected]
Website: eidosoft.co
We will respond to your privacy-related inquiries within 30 days.
Your Privacy Matters to Us
We're committed to protecting your privacy and being transparent about our data practices. Ready to work with a team that values your trust?